At TradeX, we are committed to ensuring that every user experiences a platform that upholds the highest standards of fairness, competition, and integrity. This Fairplay Policy, integral to our terms and conditions, is designed to guide and ensure that all trades and opinions shared on TradeX adhere to these principles.
1. Introduction: This policy sets out the mandatory standards of conduct expected from all users of TradeX. We reserve the right to take necessary actions, at our sole discretion, to enforce this policy and ensure that all activities on TradeX meet our standards.
2. Fair Play Violations: Any activity that goes against the spirit of fair play, such as creating multiple accounts, using unauthorized tools, or manipulating the system, is strictly prohibited.
3. Prohibited Conduct: Users are expected to maintain a respectful and honest demeanor at all times. Any form of misrepresentation, abuse, or violation of platform rules will not be tolerated.
4. Consequences of Fair Play Violations: Violations of this policy may result in penalties, including but not limited to, account suspension, forfeiture of earnings, or legal actions.
5. Redressal for Genuinely Affected Users: If you believe you've been unfairly affected due to any activity on TradeX, please reach out to us on fraud@tradexapp.co. We are committed to investigating and addressing genuine concerns.
6. Security Measures: We employ advanced security measures to detect and prevent any unfair practices, ensuring that TradeX remains a trusted platform for all.
7. Trade Cancellation and Refund Policy: Specific Market Resolutions are in place regarding trade cancellations and refunds. Users are encouraged to familiarize themselves with these to ensure smooth transactions.
For a detailed understanding of our terms and conditions, please refer to our Terms & Conditions.